Performance CoachingPerformance Coaching
Two years ago we launched a new initiative, our Quarterly Performance Coaching initiative. This was both in response to employee feedback in our Employee survey, where employees were requesting more performance feedback. We identified the need to make “performance reviews” (a term we really dislike!) more proactive, engaging and add more to both the employee and the business through being regular, real-time, performance focussed coaching.
This is best described as, proactive performance coaching designed to assist our employees be the best they can be in their role and help prepare them for their next career opportunity. Conversations are focussed around a set of annual performance objectives as well as being a constructive two way feedback opportunity where both the employee and manager give and receive feedback.
Every role and every person in our business has annual performance objectives which are discussed at quarterly coaching conversations, designed to assist the employee and manager work proactively together to ensure together they achieve both the employee and business goals.
This is proving to be a powerful tool, ensuring every role and every person in our business is aligned to our business goals and are receiving assistance from their manager as and where needed.
